When will my order ship?
Orders are generally processed in 1–2 business days and standard U.S. transit generally takes 4–6 business days after shipment.
How do I track an order?
Tracking information is sent to the email address used at checkout when available from the carrier.
Can I change an order or address?
Contact us as soon as possible. We will try to help before shipment, but changes cannot be guaranteed once an order has shipped.
Can I return an item?
You may request a return within 30 days after delivery. Eligible return shipping is covered by us.
When will I receive my refund?
Approved refunds are issued to the original payment method within 10 business days after the return is received and reviewed.
What if my item is damaged or incorrect?
Contact us with your order information and photographs so we can review the issue and help with next steps.
What payment methods can I use?
Available payment methods are displayed securely at checkout.
How can I reach support?
Use the contact details below and include your order number when available.
Contact Medicube
Email: Support@Medicubek.shop
Phone: (470) 550-8855
Address: 394 E Detroit St, Broken Arrow, Oklahoma, 74012, US